Deleting vs Deactivating Your Hashtag Tracker

Deleting vs Deactivating Your Hashtag Analytics Data

Depending on your Hashtracking plan, you have a set number of Trackers. These Trackers will determine the number of hashtags that you can follow on Twitter or Instagram simultaneously.

There is no restriction on how often you want to switch up the tags you are using  your alloted trackers to follow. But if you want to preserve tracker data and reports for the hashtags you have already tracked, it’s important that you DO NOT DELETE the hashtag Trackers when it is time to switch. Instead you want to deactivate the hashtag trackers you no longer wish to follow, thus freeing up space to track another.

Deactivating hashtag trackers is a quick and simple process. Here’s how to do it:

1. Log in and open the My Hashtags Page from the top nav menu on

Find your active hashtag you want to deactivate

2. Locate the hashtag tracker you wish to deactivate. Active hashtags are easy to identify because the active networks (Twitter and/or Instagram) will be “lit” in color. Note the tabbed menu on the hashtag box.

Deactivating hashtags in your hashtracking account

3. Click the network tab, opening up the network control panel. Toggle the control from “on” to “off” and hit update.

Toggle the network switch to off to deactivate the hashtag data collection

4. This hashtag tracker, and any reports associated with the hashtag tracker, will now appear as an inactive tracker, at the bottom of your My hashtags page. The networks will now be gray, showing at a glance that this is an inactive tag, you are no longer following. All collected data and reports however, will still be accessible.

Deactivate hashtag. Doesn't count towards you total but preserves your data - a brilliant #socialmedia hack!

If you wish to save the data it is imperative that you DO NOT DELETE the hashtag when you wish to stop following. There is no limit to how many inactive hashtags/reports you can store.

Deleting is useful when you no longer wish to track the hashtag or save the data.  Caution is advised. Deletion should only be used in cases when you are sure you will no longer wish to access the data collected in the future.

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