How to Track Hashtags with Hashtracking’s Subscription Service

Tutorial: Tracking Hashtags with Hashtracking

Setting up trackers to follow hashtags with Hashtracking’s Subscription Service is fast and easy. It only takes about five minutes to sign up and get started with one of our Free Trial or paid plans.

Since our service works differently from others, we thought we’d share a quick tutorial to  assist you in getting up and running speedily.  Here’s how to follow hashtags on Twitter or Instagram with Hashtracking, in three easy steps.  Scroll to the end for a handy “cheat sheet”.

Tracking Hashtags STEP ONE: Set Up a Tracker!

The first thing you will do after establishing your account is set up a hashtag tracker. Trackers are set up individually, for each hashtag and platforms.

Trackers collect and store the data for all the tweets/posts that use that hashtag,

  • Hashtracking does not search back in time. You must already be following a tag to generate reports.  It is possible to purchase historical data from the past 30 days, a la carte, if you wish to track back and add this to your report.
  •  Following a hashtag is not the same as setting up a report. You’ll do that in step two.

IMPORTANT: Collection begins the minute you start following, so the sooner you start, the better.

To add a Tracker:

  1. Visit the My Hashtags page of your account and click to “Add Hashtag”.
  2. Don’t worry about the start and end time of your event, chat, or campaign when setting up a hashtag to follow. You’ll set specific start and end times when you create reports later.
  3. We recommend, in most cases, that you click the “start collecting immediately”  button when you initially set up your hashtags. 

Tracking Hashtags STEP TWO: Create and Share Unlimited Reports

Once you have started a Twitter or Instagram tracker, and are collecting data, you are free to slice and dice that data at will. You can look at any time period – minutes, hours, days, weeks or months worth of data. There is no limit to the number of reports you can create.  Even after you deactivate your tracker, you can still go back and create reports from the saved Analytics data you have collected.

To create a Hashtag Report:

  1. Go to the Hashtag’s Analytics page and set date and time parameters in the upper right hand corner.
  2. Click on the “Apply” button to apply the time/date ranges you have selected
  3. Click on “Create Report” to create a report with the selected time/date range.
  4. Hashtag Reports with a public URL can be shared via the web, and will update in real time. Be sure to check off the “public” button when creating a report if you wish to share via public URL.

Pro Plan customers have additional powerful report customization and sharing options to choose from.  These options include:

  • Spam filtering
  • Auto-refreshing “Public Display Mode” report for event organizers and chat hosts. Public display reports display transcript and overview charts, without sharing more detailed report analytics (that some users prefer to keep private.)
  • Pro plan users can also choose to export report data as a PDF summary and detailed CSV file for sharing or use in their internal reports.

Tracking Hashtags STEP 3: De-Activating your Hashtags

Hashtracking plans are calculated based on the max number active trackers running at the same time. If you have a maximum of 5 Trackers per your plan, and wish to create another tracker, you can either upgrade your plan or cease following (deactivate) one of the hashtags you are following.

Hashtag Trackers can be deactivated temporarily, or permanently deleted. Choose carefully as once a Hashtag Tracker is permanently deleted, the data cannot be retrieved.

Temporary Hashtag Tracker Deactivation:

If you no longer wish to actively track a hashtag with your tracker, but you wish to keep the data and/or think you might want to resume tracking the same hashtag at a later date,  you can deactivate the hashtag by visiting the My Hashtags Page.

  1. Find the hashtag you want to stop tracking and click the “Networks” button
  2. Toggle the switch from “active” to “inactive”.

Inactive Trackers  do not count against your monthly subscription limits and their data will be stored. To resume collecting data on a tag, you can toggle the switch back to “active”.

Permanent deletion:

If you not wish to keep the data or resume following a hashtag tracker, you can delete that hashtag tracker from your console permanently by visiting the My Hashtags page and clicking on the “details” button and choosing “delete hashtag”.

Please note, once deleted, your data cannot be retrieved.

Hashtracking “Cheat Sheet” 4 Helpful Tips to Remember

  • In most cases it is not necessary to select start times when you add a hashtag tracker.* To get started quickly, simply check the “start following immediately” box when adding a hashtag.
  • In order to look at the activity during specific time periods, for any hashtag trackers, simply create reports. You can create as many as you like!
  • As soon as you know you would like to track a hashtag, set the tag up. Do not wait until your event is about to start or has already started. Hashtracking cannot track backwards without incurring fees, and cannot track back beyond 30 days on Twitter.
  • To deactivate a tracker, and free up space for new trackers, click on “Details” and set the hashtag’s switch to “inactive”. This turns the hashtag off, without deleting any of its data and frees up space for you to follow new hashtags.


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